About us

Charity of the year 2014 PrimThumb

Our mission

Patients are at the heart of everything we do.  The quality of their personal and medical experience is of key importance to us. Our mission is to promote the relief of symptoms amongst people with life-limting illnesses.  We do this through:

  • Specialist palliative care for patients with an advanced, progressive illness and the adults and children who are close to the patient

  • Personal care to patients at the end-of-life and support to their families at home and in other settings

  • Supportive care to patients who have been diagnosed with a life-limiting illness and the adults and children who are close to the patient

  • Advice, support and education provision to patients, families, communities, organisations, and healthcare professionals who are responding to life-limiting illness, death and loss 

We believe in

  • Being there for all the family
  • Recognising and treating each person as an individual
  • The caring support that is provided
  • The sense of safety that closeness to the hospice brings
  • The expertise of our professional staff

We work with

As health and social care professionals, we don't work in isolation, we are part of a much bigger team.  For the benefit of every person touched by a life-limiting illness, we believe in making a difference by sharing specialist knowledge and skills and working together with other health and social care to enhance patient care.  Our clinical teams work closely with:

  • GP Practices and District Nurses
  • Nursing Homes and Residential Homes
  • Hospitals and Community Hospitals
  • Domiciliary Care Agencies