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Volunteer Retail Assistant -Northgate Shop, Barnstaple

We are looking for additional support at our Northgate Hospice shop for a Friday afternoon.

You would be processing sales and take payments using our electronic till system, welcoming our customers and supporting the shop manager.  Attention to detail is essential and, although you do not require any previous experience as full training will be given prior to commencing your role, an interest in customer service would be desired. You will be joining a friendly and supportive team.  The many benefits of volunteering include meeting new people, learning new skills, utilising your existing skills, gaining confidence, improving your employability and boost your CV for college, Uni and job applications and you would become part of our fantastic retail team.  All our volunteers are directly helping local people, in your local community and volunteering also boosts your own mental & physical wellbeing.

Our retail volunteers provide vital support for our shop managers, helping to raise much needed funds, which is as important now as it’s ever been, so the hospice can continue to offer outstanding care & support to patients with life limited illnesses and their loved ones. Our retail volunteers provide an invaluable service that we couldn't be without!

You don’t need any previous experience to volunteer with us, we will provide free training, all we ask is a willingness to work as part of a team.  We do rely on our volunteers to keep our shops open so reliability is key along with a good sense of humour and bundles of enthusiasm.  Having a taster session gives you the opportunity to really get an idea of what the role involves before making a commitment and it's a great way to know whether this is the role for you. We will arrange for you to meet the manager, and some of the team, during your taster session once we have received your application.  Also, reasonable travel expense can be reimbursed, once agreed with the shop manager, in advance.

Claire, our Northgate shop manager is waiting to welcome you to the team so please get in touch with the Volunteer Office or download the application form below.

Make time, make friends and make a difference.

To apply, please download our application form below and return your completed form to: or mark your application "Private and Confidential" and send to: Volunteering Department, North Devon Hospice, Deer Park, Newport, Barnstaple, EX32 0HU

For an informal chat please contact Sue or Sharon in our Volunteering Office on 01271 347226 or email

It is important that the people who work for and with us, or access any of our services, can be themselves and are valued as unique individuals.  We welcome applications from all sections of the communities we serve, reflecting the uniqueness of each person, with the aim of continually improving our services.

We are a forces-friendly organisation and welcome applications from Veterans and Service spouses and partners.      


 Top 3 Reasons to Volunteer

GDPR Volunteer Recruitment Statement

By submitting this application form to North Devon Hospice you are consenting to the processing and storage of your personal data in order that you can progress through our volunteer recruitment process.  

If your application is unsuccessful we will retain your information for 12 months; after this date it will be safely destroyed. 

If your application is successful we will retain your information for the duration of your commitment and up to 6 years after you cease volunteering.  

We will never sell your data however we are obliged by law to inform you that should we be required to we may share your data with external agencies. This may include but is not limited to Acevo / UCheck (a service for managing and processing Disclosure & Barring Service clearance applications) and other government agencies. We will also, as required, contact those individuals named as your referees to confirm your suitability for the role(s) you are applying for.  Your data will only be used for your volunteering role and to comply with our statutory and legal obligations. 

Please refer to North Devon Hospice’s Privacy Notice for Staff and Volunteers for more information.