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Professional and personal development

Professional and personal development

Supporting our staff and volunteers

The hospice is committed to training and development for all staff.

One of our strategic objectives is to attract, engage and develop our staff and volunteers to further enhance the care that we provide. We put this into practice through various services and initiatives. These include:

Induction Programme and training for new employees
A personalised induction programme is developed for all new employees, including information, history and philosophy of North Devon Hospice, Health and Safety, Human Resources and IT, as well as an induction specific to the role. There is also an opportunity to meet managers from across the hospice in our Meet the Hospice training.

All new starters at the hospice will receive training and development through a statutory training day which provides an overview on topics such as Equality and Diversity, Data Protection, and Health and Safety. This training is then repeated 3-yearly for all staff. We use an external training company to deliver a Managing Violence and Aggression workshop and there is also the opportunity to attend other training workshops and courses that are relevant to your role; interest in such courses can be identified at appraisals or throughout the working year by staff and their managers.

Performance Reviews
New employees have performance reviews in the first six months of employment as part of their probationary period. All employees have an annual appraisal and an agreed personal development plan.

Management Development Programme
Our management development programme is designed to equip managers with fundamental people management skills, such as managing difficult conversations, absence management, performance management, recruitment and selection, management and leadership styles and holding team meetings. The 18-month programme covers a period during which managers will be supported and developed through group workshops, skills training, peer coaching and on-line resources.  

Staff Consultative Forum 
North Devon Hospice places emphasis on strong employee communications, and wishes to ensure that members of staff are well informed and have the opportunity to communicate their views. One method of ensuring good communication is via our Staff Consultative Forum which provides an effective way for staff to be consulted on a range of matters relating to them.

Staff Survey
The hospice encourages staff engagement and openness. To help us achieve this we carry out a staff survey on a regular basis with all employees being invited to complete an online questionnaire. We listen to the feedback given by staff and make improvements where we can. 

For you
Everything at North Devon Hospice is a team effort that relies on every member of staff and their wider teams working well together towards shared aims. It's important that you are also well supported to meet other members of staff and make friends.  

Throughout the year we run a series of Pilates workshops for our staff and volunteers, giving you the chance to use your lunchtime for some gentle exercise and to nuture your own wellbeing. Our Pilates classes are ran by a professional teacher and everyone is catered for from absolute beginners to veterans.

We have two key staff socials during the year.  In the summer, we have a family BBQ where you can invite everyone along for an afternoon of good food, music and hopefully sun!  In the winter we invite staff to join in with a Christmas party.

For employees who enjoy being active, we have bike stands, lockers and showers for you to use.  We are also signed up to the Cycle to Work scheme and are part of the corporate discount scheme at the North Devon Leisure Centre.

In addition to these activites and schemes, there is always something else being planned or happening, from a bake-off to a walking group to an employee team entering one of our fundraising events.   All these things help to make North Devon Hospice a great place to work.