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The ways in which we look after our staff

Across North Devon, we have a diverse team of staff and volunteers who make our care and support possible for those people, families and carers who are faced with the impact of a life-limiting illness.

All our staff contribute to our excellent services, no matter what department they work in. Therefore, we wish to ensure we recruit and retain high calibre staff. To help us achieve this, we offer an excellent working environment and benefits package including:

Hospice Pension Schemes
The hospice operates two pension schemes which all employees are eligible to join after 3 months’ service; a contributory pension scheme (Hospice Pension Scheme) and a second ‘Auto-enrolment’ scheme into which qualifying employees will be enrolled automatically after 3 months. If you do not opt to join the Hospice Pension Scheme you will automatically be enrolled after 3 months into our ‘Auto-enrolment’ scheme, if you qualify. Employees who do not qualify for auto-enrolment, but who wish to be in a pension scheme, can choose to join either scheme.  The contribution rates are as follows:
  1. The Hospice Pension Scheme has an employer contribution rate of 7.5% of the salary and an employee minimum contribution rate of 6%.
  2. The ‘Auto-enrolment’ scheme offers an employer contribution rate of 1% and an employee minimum contribution rate of 1% (until September 2017). All new eligible employees will be enrolled into this scheme after 3 months unless they join the Hospice Pension Scheme.

Death in Service Benefit

Members of the above Schemes, who are under the age of 65, are also entitled to a death in service benefit of four times their annual salary. 

NHS Pension Scheme
Staff who currently pay contributions to the NHS pension scheme or who -
a) were, while in a previous employment, entitled to participate in superannuation benefits provided under the NHS pension regulations; and
b) enter employment at the hospice within 12 months after leaving such a previous employment or any employment approved for the purposes of regulation 82 of the principal regulations; may continue or re-join their membership of this scheme whilst in the employment of the hospice.
Death in Service Benefit (NHS)
If you join or continue your membership of the NHS Pension Scheme, you are also entitled to a death in service benefit of two times your annual salary.

Annual Leave (increased with long service)
- Up to 5 years’ continuous service
27 days per annum plus 8 public holidays (pro-rata for part-time)
- Over 5 years’ continuous service
29 days per annum plus 8 public holidays (pro-rata for part-time)
- Over 10 years’ continuous service
33 days per annum plus 8 public holidays (pro-rata for part-time)
Continuous NHS clinical and hospice clinical service may be recognised by the hospice.

Sick Pay
North Devon Hospice operates a scheme for sick pay, which takes into account length of service. Continuous NHS and other hospice clinical service may be recognised by the hospice. The hospice’s sick pay scheme operates from the start of employment.
- Month 1-4: 1 month’s full pay
- Month 5-12: 1 month’s full pay plus 2 months’ half pay
- Second Year of Service: 2 months’ full pay plus 2 months’ half pay
- Third Year of Service: 4 months’ full pay plus 4 months’ half pay
- Fourth Year of Service: 5 months’ full pay plus 5 months’ half pay
- Fifth Year of Service: 5 months’ full pay plus 5 months’ half pay
- After Five Years Service: 6 months’ full pay plus 6 months’ half pay

Family Friendly Policies
- Compassionate Leave: Usually up to 5 days’ paid leave in any year, can be more depending on circumstances.
- Dependant Leave: Up to 5 days’ paid leave in a year.
- Maternity Leave: The hospice follows the statutory allowance of 26 weeks of Ordinary Maternity Leave plus 26 weeks of Additional Maternity Leave.
- Maternity Pay: The hospice follows the statutory allowance.
- Paternity Leave and Pay: The hospice follows the statutory allowance.
- Parental Leave: The hospice follows the statutory allowance.

Employee Assistance Programme
The hospice provides a free, confidential 24/7 helpline to assist staff and their immediate family members with a range of practical and emotional support for many of life’s challenges. This includes face to face counselling, a healthcare helpline and access to specialist advisors including debt management and legal advice.

Childcare Vouchers
The hospice operates a Childcare Voucher Scheme for employees who pay for registered or approved childcare for their child/children. The Childcare Voucher Scheme enables employees to save up to 47% on the cost of their childcare. Full details of the scheme will be made available to the successful candidate at the start of their employment.

Cycle to Work Scheme
The hospice operates a Cycle to Work Scheme which is a Government initiative that allows the hospice as an employer to loan cycles and safety equipment to employees as a tax-free benefit. Full details of the scheme will be made available to the successful candidate at the start of their employment.

There is free car parking available for all employees at our Deer Park site in Barnstaple.

In our Terrace Café sandwiches and cooked lunches are available for all employees working at North Devon Hospice at an excellent rate. Tea and coffee facilities are also available for all staff and users of the hospice free of charge.

A personalised induction programme is developed for all new employees, including information, history and philosophy of North Devon Hospice, Health and Safety, Human Resources and IT, as well as an induction specific to the role. The hospice is committed to employee training and development. All employees have an annual appraisal and an agreed personal development plan.

The library has a range of reading and online information covering a wide range of topics relating to medical and supportive care aspects of our work.

Staff Consultative Forum
North Devon Hospice places emphasis on strong employee communications, and wishes to ensure that members of staff are well informed and have the opportunity to communicate their views. One method used is our Staff Consultative Forum which provides an effective way for staff to be consulted on a range of matters that relate to our staff. The hospice also undertakes a Staff Survey on a regular basis with all employees being invited to complete an online questionnaire.

Please note that Bank or Casual staff will not be eligible for certain benefits listed in this document. Please ask our HR team for more details.