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The ways in which we look after our staff

Across North Devon, we have a diverse team of staff and volunteers who make our care and support possible for those people, families and carers who are faced with the impact of a life-limiting illness.

We asked our staff why they love working at North Devon Hospice and this is what they had to say:
1. I know my work makes a difference to people.
2. It’s fun and a happy place to work.
3. We have good team morale; full of enthusiasm.
4. Everyone’s input is valued.
5. We are able to provide individualised, holistic care to our patients with no emphasis on routine.
6. The Hospice supports me with my personal and professional
development through short ‘learning point’ sessions, in house and
external courses and conferences.
7. My starting holiday allowance was 27 days (plus bank holidays). It goes up to 33 days after 10 years.
8. We even have a day’s holiday to take on or around our birthday.
9. The Hospice has an amazing working environment including our garden that all staff can use for walks, breaks and outdoor meetings.
10. My NHS annual leave and sick leave entitlements were protected when I joined the hospice.
11 Time... we have time to notice the small things, to get to know individuals as well as to support patients and their families.
12. We are able to support people emotionally as well as physically.
13. We have the opportunity to do special things for our patients and their families, such as cinema nights, valentine meals, parties, early
Christmas, picnics and visit from animals such as Lorri the horse!
14. The Hospice supports flexible working and offers a range of family friendly leave arrangements.
15. The flexible working policy can also be used to support people who want to gradually reduce their hours or responsibilities as a wind down to retirement.
16. We have a supportive team and the team has a great sense of humour.
17. We have mental health first aid champions.
18. I am still able to pay into my NHS pension.
19. The Hospice provides a personal pension scheme, and they contribute 7.5% into it for me; I also have the choice of the ‘auto-enrolment’ pension scheme if I wish.
20. The Hospice pension scheme has a death in service benefit of 4 times
my salary.
21. The Hospice sick pay scheme starts immediately on joining with 1 month’s full pay. This increases to 6 months full pay and 6 months half pay after 5 years.
22. The Hospice are working on a range of wellbeing activities including
complementary therapy sessions, yoga, running and walking clubs and
external speakers.
23. The Terrace Café has freshly made hot and cold meals as well as sandwiches, snacks and cakes. We also have a loyalty card to support healthy eating options.
24. The Hospice has a social committee that arranges social events for us and the hospice subsidized our Christmas party. We also have an annual summer party for staff and their families.
25. As part of the Hospice’s wellbeing plan, I have access to a free and confidential employee assistance help line which includes legal, financial and emotional support and advice.
26. I can park for free at Deer Park, The Long House and Two Rivers.
27. Tea and coffee is free at the Hospice.
28. I have benefited from the Hospice’s cycle to work scheme.
29. The Hospice asks me for my feedback through staff surveys. I can also raise things with the Staff Consultative Forum through my team
30. I know I can always arrange to see my manager, Director and the Chief Executive when I need to.
31. As well as my performance and development review, I have regular clinical supervision and 1:1s with my manager.
32. The Hospice supports ‘payroll giving’ to charities so we get immediate tax relief on our donations.
33. Staff discounts are available at a number of places in Barnstaple and with major retailers through our Workplace Options service.
34. The Hospice provides an Occupational Health Service to support staff who may be off sick for a long period or who may have long term
35. We even have a ‘pawternity leave’ scheme!