Skip to main content

Show your support for local people in their hour of need by making a donation here. Your contribution will provide vital care to people right here in North Devon. Thank you. 

In line with the new data protection regulations, please click 'I agree' to confirm that you have read and understood our updated Privacy Policy and Cookie Policy I agree

Our services and making a referral

Our services and making a referral

Referring patients and families to North Devon Hospice

As soon as someone is given a life-limiting diagnosis, North Devon Hospice is here to help. We care for patients and support their families, from diagnosis throughout their entire journey.

- The person being referred must give consent for the referral and for us to have the information we require to deliver our services
- We always recommend that you contact their GP before you send a referral
- Please provide the necessary information we require 

Who is eligible for referral to North Devon Hospice?

Patients diagnosed with a life-limiting illness
This includes cancer and non-cancer diagnoses (such as COPD, heart failure, MND and others). Refer for:
- Symptom management relating to their life-limiting illness, such as pain, nausea, constipation, breathlessness and others
- Emotional, psychological and spiritual support due to the impact of their life-limiting illness
- End of life care

Families and carers
Friends, colleagues and relatives of a person with a life-limiting illness can be referred for:
- Emotional, psychological and spiritual support due to the impact of a loved one's life-limiting illness
- Bereavement support following the death of someone cared for by North Devon Hospice

Guide to our services - How to refer and what to expect


Who can make a referral to North Devon Hospice?

Any health or social care professional who knows the patient or family member, such as GP, district nurse, social worker, specialist nurse, consultant.

We use SystmOne as our Electronic Record, for care providers also on SystmOne, we can accept Electronic c referrals.
Click here for instructions on how to add Referral to North Devon Hospice Service to your clinical tree (This is an organisational action – only required once)
Click here for instructions on how to complete a SystmOne Electronic Referral

If you don’t have SystmOne, click here to download the referral form (word)


For use by Paramedics and ambulance service colleagues:

Colleagues in the ambulance service who attend a patient at home, will find this flow chart helpful in deciding when to contact the hospice.


For referrals from hospital settings:

We have designed a Referral and Transfer Pack to help guide you through the process of making a referral or requesting an admission.

If you wish to make a referral to one of our services, please use the link above to access our referral form.

If you are considering requesting the transfer of your patient from the hospital to our inpatient setting, please contact us on 01271 347214 to discuss the patient and use the Transfer Checklist to guide you through the process.


Any queries?
If you want to discuss a referral with us, please contact our duty CNS (Clinical Nurse Specialist) Monday to Friday, 8.30am - 5.00pm, by calling 01271 344248. The duty CNS will discuss your enquiry and will be able to tell you if a patient or their family is likely to benefit from our services